Education and Charities
Keep teachers, staff and parents in communication with our affordable, easy to-use hosted phone system.
The education sector must consider many factors when introducing a telephony system. Schools look for three things in a phone system - resilience, safety and efficiency. The phone system supports the day-today operations of a school so it is crucial it has certain features and functionality.
Teacher and student safety is paramount and therefore a communication system that enables the staff and students to be safe at school is imperative. Schools need a reliable, resilient phone system, and if there are circumstances that mean the phone system cannot work in the way it is designed to, an effective disaster recovery plan is needed. It is vital that messages can be left so that issues can be dealt with quickly and efficiently.
Ensure charities are available 24/7 with Horizon - the Hosted telephony system
Due to the nature and urgency of the work that takes place within charities a reliable telephony system is vital. Helplines need to be available 24/7 and should a crisis occur there must be a continuity plan in place.
Charities deal with many sensitive subjects, therefore privacy is a big issue when it comes to technology. The phone system must ensure that information is held confidentially and securely. Many charities have shops and help points spread over a wide area which makes it very difficult to administrate. They need to provide a reliable, efficient service which will be able to provide help to those who need it, and also deal with calls from people wishing to make donations.
An issue for many charities is the high number of employees spread across different locations. The phone system must allow people to get through wherever they are, and to the correct person and location. While the telephony system is a crucial aspect especially for charity helplines, a reliable service is needed within a limited budget. Unfortunately high quality telephony features often come with a high price tag.
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For the education sector and charities, a reliable phone system is imperative. Find out about the affordable solution Horizon offers.
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